Frequently Asked Questions

[mkdf_accordion][mkdf_accordion_tab title=”What is Elena?”]

Elena is an easy-to-use, comprehensive Practice Management App that enables Doctors to manage their Patient’s records in Safe, Secured & Simple way. It is a Complete Clinic Management / Patients Management solution for Practitioners through a web app.

[/mkdf_accordion_tab][mkdf_accordion_tab title=”What can I do with the web app?”]

You can access and update patient records, download check-up history, add medical notes and manage your patient appointments thru Elena web app! You can even manage different files from multiple clinics and clinic secretary and have an overview of your clinic transactions thru Doctor’s Dashboard.

[/mkdf_accordion_tab][mkdf_accordion_tab title=”How much is the subscription rate?”]

Pay just P60 per day or P1, 800 per month for an Elena PRO subscription that lets you get unlimited access to all the features of the app! We also offer a trial version for FREE within the first 90 days until July 15, 2021.

[/mkdf_accordion_tab][mkdf_accordion_tab title=”I have a (multiple) clinic secretary, can I give access to my account?”]

Absolutely! There is a separate Secretary tab in your profile where you can add and remove a clinic secretary anytime. You can also easily monitor logs/activities from each clinic secretary account by selecting their profile in the same tab.

[/mkdf_accordion_tab][mkdf_accordion_tab title=”Can I schedule an appointment thru the app?”]

Yes! Simply click “Add New” button in the Appointment tab to schedule an appointment with a patient. An overview of all upcoming appointments can be seen on this tab too.

[/mkdf_accordion_tab][mkdf_accordion_tab title=”How can I access my patient records?”]

Each patient has designated QR code that you can scan for easy access of records. If QR is not available, simply type your patient’s name/last name on the Search Bar in the Patients tab to see individual records. Click on the result to see the patient profile as well as his/her check-up history. Edit and Remove patient as you prefer.

[/mkdf_accordion_tab][mkdf_accordion_tab title=”Can my patient have a copy of his/her medical records from Elena?”]

Yes! Simply click the “Download” or “Print” button to save a patient’s record in PDF format. This can be shared thru email or via QR code.

[/mkdf_accordion_tab][mkdf_accordion_tab title=”Can I export and print summary of my daily/monthly visits?”]

Yes! Simply click the print and export button at the upper right portion of the dashboard and Elena will generate printable file of your data.

[/mkdf_accordion_tab][mkdf_accordion_tab title=”Is it possible to upload patient’s laboratory results, data and prescription?”]

Yes! You can upload patients files and prescription via appointment tab and patients tab of Elena. Simply click upload files on the Medical Records section at appointment tab, then that’s it.

[mkdf_elements_holder number_of_columns=”one-column” switch_to_one_column=”” alignment_one_column=””][mkdf_elements_holder_item item_padding=”15px 0px 0px” item_padding_1280_1600=”15px 0px 0px” item_padding_1024_1280=”41px 0px 0px”][mkdf_section_title type=”standard” position=”” title_tag=”” disable_break_words=”no” text_tag=”” text_font_weight=”” title=”Getting Started with Elena for Doctors” title_light_words=”1,2,3″ text=”Guides, instructions, and everything you need to know about Elena for Doctors”][/mkdf_elements_holder_item][/mkdf_elements_holder]